What is My Account?

My Account is a user center where you can check your ID level, order history, RMA, Focal Points, messages, wish list, product reviews, etc.

 

I forgot my password

If you’ve forgotten your password, click on “Forgot your Password”. We’ll ask you to enter your email account and then send you a new password immediately. After you have logged in using the new password, we recommend you go to My Orders and enter Account Settings to change it.

图示

 

How do I update my shipping or billing address?

图示

 

What are the guidelines for writing reviews?

Customer Product Review Guidelines

fpvok.com reserves the right not to post a product review if it contains any of the following:

1. Obscene, nude or offensive language

2. Advertisements, "spam" content, or references to other products, offers, websites

3. Email addresses, phone numbers, URLs or other forms of contact information

4. Critical or spiteful comments about other product reviews posted on the page or their authors

5. Replies to existing customer reviews (Discussions can be held in the online forum.)

6. Information that is variable, such as price or promotional details 

7. Questions about product selection, pricing, ordering, delivery or other customer service issues (Please contact us or click "Help" at the top of the page to find what you're looking for.)

8. Any information not related to the product

fpvok.com may change these policies at any time without notice.

We try to check and post product reviews within 24 hours of their submission. If a review is not posted after that time, it may have violated one of the guidelines above and therefore did not get approved. Following the guidelines on this page will ensure your product review is posted.

Thank you for taking the time to share your opinion.

 

How do I use My Wish List?

My Wish List allows you to easily save products that you are interested in so that you can easily find them when you come back to shop at a later time.

图示

 

How do I change my email preference? 

If you want to change your email address:

图示各步骤

 

 


LiveZilla Live Help